Terms of service

Terms of Service

Overview
This website is operated by Cotton canvas. Throughout the site, the terms “we,” “us,” and “our” refer to Cotton canvas. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional policies referenced here or available by hyperlink.

1. Online Store Terms

  • You must be of legal age in your province or territory to make a purchase.

  • You may not use our products for any illegal or unauthorized purpose.

2. Products & Availability

  • Our primary products are cotton canvas bedsheets.

  • All descriptions, prices, and availability are subject to change without notice.

  • We reserve the right to discontinue any product at any time.

3. Pricing & Payment

  • Prices are listed in Canadian Dollars (CAD) unless otherwise stated.

  • We reserve the right to change prices at any time.

  • Payment must be made in full at checkout using the accepted payment methods.

4. Shipping & Delivery

  • Shipping Rates

    • Shipping rates are calculated at checkout based on delivery location and order size.
    • Free Shipping on Orders $150+
      Enjoy free standard shipping anywhere in Canada when your order total is $150 or more (before tax and after discounts).
    • Flat-Rate Shipping
      Orders under $150 ship for a flat $9.99.
    • Quilts Ship Free
       All quilts ship free — no minimum required.
    • Local Pickup (Free!)
      Live nearby? Choose Free Local Pickup at checkout and collect your order directly from our Surrey location. We’ll send you an email when your order is ready.

    Delivery Times

    • Most orders are processed within 1–2 business days. Delivery typically takes 3–7 business days depending on your location.

     

5. Returns & Exchanges

  • Returns and exchanges are accepted within 14 days of delivery.

  • Items must be unused, unwashed, and in their original unopened packaging.

  • For hygiene reasons, opened or used bedsheets cannot be returned or exchanged.

  • Final-sale and clearance items are non-returnable.

6. Accuracy of Information

  • We do our best to ensure product descriptions and pricing are accurate.

  • Errors, inaccuracies, or omissions may occur, and we reserve the right to correct them at any time without prior notice.

7. Limitation of Liability

  • To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our products or services.

8. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of British Columbia and the federal laws of Canada applicable therein.

9. Changes to Terms

  • We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.

  • It is your responsibility to check this page periodically for changes.

Contact Information

Questions about the Terms of Service should be sent to us at incrediblecotton.canvas25@gmail.com.